PRIVACY POLICY – 7 Diamond Sun Rooms
Effective Date: October 1, 2025
1. Introduction and Purpose
7 Diamond Sun Rooms (“Company,” “we,” “us,” or “our”) values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our roofing, home improvement, and related services, as well as through our website 7diamondsunrooms.com (the “Website”). Our goal is to handle personal information responsibly and transparently in accordance with applicable laws.
2. Company Information
This Privacy Policy is issued by:
7 Diamond Sun Rooms
4951 E Adamo Drive, Suite 230
Tampa, Florida 33605
3. Scope and Applicability
This Privacy Policy applies to:
- Visitors to the Website
- Customers requesting or receiving Services
- Individuals communicating with us via phone, email, text, or other channels
- Applicants or individuals interacting for business opportunities
This Policy does not apply to employees or contractors, whose information is governed by separate internal policies.
4. Definitions
- Personal Information: any information that identifies, relates to, or can reasonably be linked to an individual (e.g., name, address, phone, payment details).
- Processing: collection, storage, use, disclosure, or deletion of Personal Information.
- Service Providers: third parties engaged to perform services on our behalf (e.g., hosting, analytics, payment processing).
5. Information We Collect
We may collect:
- Contact Info: name, address, phone, email
- Payment Info: credit/debit card details, ACH info, billing history
- Service-Related Info: property addresses, project specs, warranty records
- Communications: inquiries, emails, calls
- Technical Info: IP address, browser, OS, Website usage via cookies/analytics
6. How We Collect Information
- Directly from Customers: requests, payments, communications
- Automatically: Website usage via cookies, server logs, technologies
- From Third Parties: financing providers, suppliers, marketing partners (as permitted by law)
7. Use of Information
We use information to:
- Provide, schedule, and complete Services
- Process payments and maintain billing
- Respond to inquiries and communicate about projects
- Send marketing messages (opt-out available)
- Comply with legal obligations
- Improve Website, Services, and customer experience
8. Legal Bases for Processing
Where required by law, we rely on:
- Contractual Necessity: fulfill contract obligations
- Consent: where expressly granted (e.g., marketing)
- Legitimate Interests: improve Services, prevent fraud, protect security
- Legal Obligations: comply with laws and regulations
9. Cookies and Tracking Technologies
We use cookies to operate the Website efficiently and understand visitor behavior:
- Essential Cookies: required for functionality
- Performance/Analytics Cookies: measure traffic, diagnose issues, improve performance
- Marketing Cookies: deliver relevant ads, track campaigns
Browser settings allow cookie control. Blocking/deleting cookies may impair Website functionality. See our separate Cookie Policy for details.
10. Sharing and Disclosure of Information
We may share information with:
- Service Providers: hosting, analytics, payment, IT support
- Warranty Manufacturers: for registration/service
- Financing Partners: if you apply for financing
- Legal Authorities: as required by law or to protect rights/property
We do not sell or rent Personal Information for independent marketing.
11. Marketing Communications
We may send promotional messages about Services, offers, or news via email, phone, or text. You may opt out anytime using message instructions or by contacting us. Opting out does not affect operational/service communications.
12. Financing and Third-Party Links
Financing applications are subject to third-party lender policies. The Website may contain third-party links; we are not responsible for their privacy practices.
13. Data Retention
We retain Personal Information as long as necessary to provide Services, comply with law, and honor warranties. Unneeded information is securely deleted or anonymized.
14. Data Security
We implement administrative, technical, and physical safeguards. No system is perfectly secure. Customers are responsible for safeguarding their login credentials, payment details, and devices.
15. Customer Rights
Subject to law, you may:
- Access your Personal Information
- Request correction of inaccurate information
- Request deletion, subject to obligations
- Restrict or object to certain processing
- Receive your information in a portable format
Contact us to exercise these rights; we respond per applicable law.
16. Children’s Privacy
Our Website and Services are not for individuals under 18. We do not knowingly collect information from minors. If discovered, we delete it promptly. Parents/guardians may contact us for assistance.
17. International Users
The Website/Services are intended for U.S. users. By providing information, you consent to processing in the U.S., which may differ from your home country’s privacy laws.
18. Changes to the Policy
We may update this Policy. Revised versions are posted with a new Effective Date. Material changes may also be communicated by email. Continued use after the effective date constitutes acceptance.
19. Dispute Resolution and Governing Law
Disputes are governed by the provisions in our Terms and Conditions. This Policy is governed by Florida law.
20. Contact Information
7 Diamond Sun Rooms
4951 E Adamo Drive, Suite 230
Tampa, Florida 33605
Phone: (813) 350-9777
Email: ceo@7diamondsunrooms.com
Website: 7diamondsunrooms.com
